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jeep kj warranty recall??????????

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sabreuk
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jeep kj warranty recall??????????

by sabreuk » Mon Mar 04, 2013 10:26 pm

hey up guys sorry if this has been covered before but i have been doing a lil digging on warranty and found 2 major saftey recalls the control arms and the airbag and pre tensioner system. my question is though i know these recalls where for americans and canadian libertys but what about the european jeeps me being in the uk.

i have phoned Jeep uk today and spoke to there service manager who has said yes the control arm issue was addressed here in the uk but he can not find anything on the airbag issue. the records show there is an outstanding
m35 recall which is the airbag system but he can not find anything to state that euro spec jeeps need sorting or any paperwork to give authorisation to do the work on this recall.

so my question is does anybody know if this affects euro jeeps, if it does how did you go about getting the issue sorted or authorised?

also does anybody have an email or phone number for Jeep in the us or canada that i can get in touch with to ask these questions to?

again sorry if this has been another thread. thanks craig
UBIQUE

jeep kj warranty recall??????????

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Re: jeep kj warranty recall??????????

by Mac » Mon Mar 04, 2013 10:47 pm

Lets see what Pippo says... yesterday airbags were grumpy actually :lol:

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Re: jeep kj warranty recall??????????

by Pippobug » Tue Mar 05, 2013 4:11 pm

Craig,

The back rear control arms is a recall only on 2006/7 models only, the Airbag was again only for the US models and even then it was for only a specific batch of 2003/4 model. There was another Upper control arm replace for the front as the ball joint was defective for 2003/2004 model. The way you can check is give the Jeep dealer your VIN n. and they will check in the System if your has had it, but I doubt by now they will honer them, still worth a try.

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Re: jeep kj warranty recall??????????

by sabreuk » Tue Mar 05, 2013 10:45 pm

cheers pippobug Jeep said i have an outstanding m35 recall which is the airbag recall but thet cant find anything to say it has to be done on uk jeeps but it is showing on my jeeps vin im waiting for a call back from them once they have found out if they need to do the work or not. apparantly they changed the metal used in the capacitors on the airbag control module which couldnt cope with the electrical currant and causes the airbags to deploy. they also said there will be a warning light or chime or both before it fires the airbags.

the control arms where for jeeps that are in snow belt areas due to salt being used caused premature corrosion of the control arms and causing them to fail and snap. this isnt just u.s and canadian varients it is for any Jeep whith countrys using salt on the roads to melt the snow, my control arm has been done under warranty apparantly and the records show it was done at my local dealer. i can only take there word for it.

both these recalls where on 02-04 models according to Jeep

the other safety recall was for the seat belt pretensioner system which can fire off and lock the seatbelt up as if you have just had an accident which was due to dodgy wiring looms or something but not clued up on this as such as i havent checked on the details.and the front control arm bush was a recall due to the original supplier making a crap batch causing failure Jeep then changed supplier and have had few issues with the new ball joints/bushes this also wasnt asked about but plenty of info about the this on google.

jeep uk have tried saying its us.canadian jeeps only however apparantly some euro jeeps fall in to these warranty jobs they just cant find or are in a rush to find jeeps recall paperwork authorising the work which is where im at at the min for the airbag but like i said the control arm was authorised for that to be done asmine is recorded as being recalled and rectified.

seems kinda a grey area me thinks lol left hand dont know what the right hand is doing, ill keep chasing it and finding out though i had the same when i had my mitsi galant vr4 it was a 2000 and chased mitsi japan and had a few bits done on warranty on 2011 on it mitsi jap authoried mitsi uk who payed the dealer who did the work was worth chasing in the end. if i get anywhere ill post up and let ya know how it goes :)
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Re: jeep kj warranty recall??????????

by sabreuk » Wed Mar 06, 2013 9:58 pm

well a bit of progress heres the letter from Jeep for the orc system recall (airbag) my vin number and personal details which has been xxxxxx out for public viewing has this m35 recall interesting read now to challange local Jeep dealer see what they will action. also i have been given the full saftey recall list from the u.s Jeep kj site which im chasing up now its worth a read some interesting things the kj has been recalled for.

heres the linky to check your vin. you need the last 8 digits of your vin type it in bottom left of page hit go and see if there is anything outstanding.

http://www.jeep.com/webselfservice/jeep/index.jsp

heres the letter from chrysler / jeep:

http://www.jeep.com/universal/webselfservice/pdf/M35.pdf

heres the recall list for all libertys upto 2012 models:

http://www.auto123.com/en/used-cars/recalls/jeep/liberty?make=jeep&model=Liberty

hope some of this helps you guys also.
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Re: jeep kj warranty recall??????????

by sabreuk » Tue Mar 19, 2013 9:53 pm

UPDATE
well just recieved an email from chrysler Jeep and here it is, looks like it needs doing kids on euro jeeps pays to chase it up hey


Dear Craig:

Thank you for contacting the U.S. Jeep Customer Assistance Center
regarding your 2003 Jeep Liberty.

Our records indicate that the following recall campaign has not been
performed by an authorized dealer:

M35 ORC FILTER CIRCUIT

We suggest that you contact your local authorized Jeep® dealer to make
arrangements for an inspection and, if necessary, corrective action at
no charge to you.


Please take a copy of this message with you at the time of service to
aid the process. Although not required, it is recommended to bring a
copy of the recall notification with you to your dealer's service
department when you bring your vehicle in for this service.

Per your request all other recalls associated with your vehicle that
have been completed are listed below:

F23 LOWER BALL JOINTS COMPLETED 08/28/2009
J17 KJ UPPER BALL JOINTS COMPLETED 02/17/2011

Your email was received by the Customer Assistance Center that only
addresses issues with vehicles currently in the United States. In the
future we recommend that you contact our office responsible for your
area by calling Jeep Europe at 00800 0 426 5337 or via email at:
customercareinternational@fiat.com That Center is staffed with trained
professionals, ready to address your concerns.

Thank you again for your email.

Sincerely,

Tony

Customer Service Representative
Jeep Customer Assistance Center

For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: XXXXXXXX
EMAIL CASE NUMBER: XXXXXXXX
REPLY LINK:





and for future ref for euro jeeps heres the number us in europe need to phone as per email above:


Jeep Europe at 00800 0 426 5337
UBIQUE

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Re: jeep kj warranty recall??????????

by ColinA10 » Wed Jul 17, 2013 4:27 pm

I am new to this forum as I collect my 2006 Grand 3.0 CRD LTD on Friday. It has only done 40,000 miles from new. How will I know if mine needs any recalls. Looking forward to being a member of this forum. I am on a similar forum for A10 650 cc BSA motorcycles which I ride and restore. I am near Southend Essex. This will be my first 4WD.
Regards Colin

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Re: jeep kj warranty recall??????????

by Mac » Wed Jul 17, 2013 5:25 pm

Welcome to the forum Colin :)
I'm based in Westcliff, maybe you'll make few scratches on your new toy next time we go laning? :D
2006 WK shouldn't be ont the crosshair, but you can check by vin number. I think we have had some link over here

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Re: jeep kj warranty recall??????????

by ColinA10 » Thu Jul 18, 2013 3:50 pm

Hi Mac.
I am over in Hockley where a lot of four wheel drive chaps zoom about. Anyway this forum is not as friendly as my BSA one. I cannot see how to start a new thread re normal questions e.g. Is my new motor perm' four wheel drive with just a low button for snow etc. Please give me some clues on how to navigate around this forum. OAP rules apply.

Regards Colin
colin.oakley54@btinternet.com

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Re: jeep kj warranty recall??????????

by Mac » Thu Jul 18, 2013 4:32 pm

BSA (og)? Is simple machines forum ;) different design, but rules are the same
Above every first topic on the page you've got POST REPLY button,
Under the very bottom topic you have [quick reply] button, if you want to use more images or special tags, go tu advanced editor - button under quick reply window.
New topic you start, when you are in desired section, top, left, above all messages.
Let me know if you can't work it out ;)

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